Privacy Policy

Introduction

Owl Eyes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity verification platform and related services.

Owl Eyes is operated by Sequenxa. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account information (name, email, organization)
• Payment and billing information
• Identity documents submitted for verification
• Biometric data (facial photographs, liveness checks)
• Communications with us

Information Collected Automatically

• Device and browser information
• IP address and general location
• Usage data and analytics
• Cookies and similar technologies

How We Use Your Information

• To provide identity verification services
• To process transactions and send related information
• To detect and prevent fraud
• To comply with legal obligations
• To improve our services
• To communicate with you about your account

Community Safety Network

The Community Safety Network is a voluntary program where users can choose to have their verification data cross-referenced against international watchlists to help locate dangerous individuals wanted for serious crimes.

What Data is Processed

If you choose to participate, the following data may be compared against watchlists:

• Your facial photograph (converted to a mathematical representation)
• Your name as it appears on your identity document
• Your date of birth
• Your nationality
• General location of verification (city-level)
• Date and time of verification

What Data is NOT Used

• Your document number
• Your address
• Your contact information
• The identity of the business you verified with
• Details of your verification result

Your Choices

Participation is entirely voluntary. You can choose whether to participate during each verification, set a default preference in your account settings, and request deletion of your data from the matching database at any time.

Learn more on our Community Safety Network page.

Data Retention

We retain verification data for the period necessary to provide our services and comply with legal obligations. Biometric data used for verification matching is typically retained for [PERIOD TO BE SPECIFIED]. You may request deletion of your data subject to legal and contractual requirements.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us at info@owl-eyes.com.

International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.