Understanding Verification Results

Learn how to interpret Owl Eyes verification results, scores, and extracted data to make informed decisions about identity verification.

Verification Status

Every verification returns one of these statuses:

StatusMeaningRecommended Action
✓ VerifiedAll checks passed with high confidenceSafe to proceed, identity confirmed
! Review RequiredSome checks flagged for manual reviewReview the flags before approving
✗ FailedVerification could not be completedDo not proceed, potential fraud
○ ExpiredLink expired before completionSend a new verification link
◐ ProcessingVerification is being analyzedWait for completion (usually seconds)

Verification Score

The verification score is a number from 0-100 representing our overall confidence in the identity verification. It's calculated from multiple weighted factors.

Score Ranges

ScoreConfidence LevelDefault Status
80-100High confidenceVerified
50-79Medium confidenceReview Required
0-49Low confidenceFailed
Threshold Customization
Enterprise customers can customize these thresholds. Contact Owl Eyes Team to adjust verification sensitivity for your use case.

Individual Check Results

Each verification includes multiple individual checks. Understanding these helps you make informed decisions when reviewing flagged verifications.

Document Checks

CheckDescription
Document AuthenticityVerifies security features, holograms, and document structure
Data Extraction (OCR)Reads and validates text fields on the document
Expiration CheckConfirms the document is not expired
Tampering DetectionChecks for signs of digital or physical manipulation
MRZ ValidationValidates machine-readable zone data (passports)

Biometric Checks

CheckDescription
Face MatchCompares selfie to document photo (similarity score)
Liveness DetectionConfirms a live person (not photo/video/mask)
Deepfake DetectionIdentifies AI-generated or manipulated imagery

Extracted Data

Owl Eyes extracts structured data from the document for your records. Here's an example of the extracted data you'll receive:

Extracted Data Examplejson
Loading...
Data Privacy
Extracted data is retained according to your account settings. By default, data is retained for 30 days. Configure retention in Settings → Privacy.

Fraud Flags

When suspicious patterns are detected, Owl Eyes raises specific fraud flags. These provide context for why a verification may have failed or requires review.

FlagDescriptionSeverity
DOCUMENT_EXPIREDDocument expiration date has passedMedium
FACE_MISMATCHSelfie doesn't match document photoHigh
LIVENESS_FAILEDFailed liveness detectionHigh
DOCUMENT_TAMPERINGSigns of document manipulationHigh
KNOWN_FRAUD_PATTERNMatches known fraud pattern in threat intelligence databaseHigh
LOW_IMAGE_QUALITYImage quality too low for confident analysisMedium

API Response Format

When receiving results via webhook or API, here's the complete response structure:

Complete Verification Responsejson
Loading...